1. Introduction

Welcome to WhatsApp Web API ("Company," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting any data that may be processed through our platform. This Privacy Policy explains how we collect, use, store, and protect information when you use our services.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Do Not Collect

We do not collect, store, or share any personal data from our users. Our platform is designed with end-to-end encryption, ensuring that all user messages and session data remain private and inaccessible to us.

• No Storage of Messages: We do not log or store any messages sent or received through our platform.
• No Personal Data Collection: We do not collect or retain any user information such as phone numbers, contacts, message history, or WhatsApp credentials.
• No Third-Party Analytics or Tracking: We do not use third-party tracking tools, cookies, or any form of analytics that track user activity.

3. Information We May Process

While we do not collect personal data, our system temporarily processes certain information to enable our service to function. This includes:

• Session Data: Temporary session identifiers to facilitate WhatsApp Web connections.
• API Requests: Logs of API calls made to our system, which do not contain message content.
• Account Information: If you use authentication (e.g., Google Sign-In), we may store your email address only for account verification and access control.
• Billing Data: If you purchase a subscription, payment processing is handled by a third-party provider (e.g., Stripe, PayPal), and we do not store payment details.

4. How We Use This Information

Any data processed through our platform is used strictly for the following purposes:

• To establish and maintain WhatsApp Web connections.
• To prevent unauthorized access and ensure security.
• To provide customer support when necessary.
• To manage billing and subscriptions via third-party payment providers.

5. Data Security & Encryption

We implement industry-standard security measures to protect user data, including:

• End-to-End Encryption: All messages and session data are encrypted and inaccessible to us.
• Access Controls: Only authorized users can access their own WhatsApp Web instances.
• Secure Payment Processing: All transactions are handled by PCI-compliant third-party providers.

6. Third-Party Services

We may use third-party services for authentication, billing, and hosting. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for their data practices.

Third-party providers we may use include:

• Google (for authentication)
• Stripe or PayPal (for payment processing)
• Hosting providers (e.g., AWS, DigitalOcean)

7. Data Retention & Deletion

We do not store any WhatsApp messages or user interactions. However, for security and compliance purposes:

• Session data is deleted automatically after a session expires or is disconnected.
• Billing records are retained as required by tax and financial regulations.
• Account-related information (such as email) is stored only while your subscription is active.

You may request account deletion at any time by contacting support@whatsappwebapi.com.

8. User Rights & GDPR Compliance

If you are located in the European Economic Area (EEA) or other jurisdictions with data protection laws, you have the following rights:

• Right to Access: Request details on any data we process about you.
• Right to Correction: Update incorrect or outdated information.
• Right to Erasure: Request deletion of your account and associated data.
• Right to Restrict Processing: Limit the way we process your data.
• Right to Object: Withdraw consent or object to data processing.

To exercise any of these rights, contact us at support@whatsappwebapi.com.

9. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect or process data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If any changes are made, we will notify users via email or platform notifications. Continued use of the service after changes means you accept the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@whatsappwebapi.com
🌍 Website: https://whatsappwebapi.com/