1. Introduction

Welcome to WhatsApp Web API ("the Service," "we," "us," or "our"). By using our platform, you ("User," "you," or "your") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use the Service.

2. Description of Service

Our platform provides a means to create and manage WhatsApp Web instances through an API. The Service enables users to send and receive messages via their own WhatsApp accounts.

This is not the official WhatsApp Business API, and we are not affiliated with, endorsed by, or associated with WhatsApp Inc. in any way.

3. User Responsibilities

By using the Service, you agree to:

• Use the Service in compliance with all applicable local, national, and international laws.
• Ensure that your use of WhatsApp Web through our platform does not violate WhatsApp's Terms of Service or any other third-party agreements.
• Be fully responsible for any content sent, received, or processed through our platform.

You understand that WhatsApp Inc. may restrict, suspend, or ban your WhatsApp account at any time for violating their Terms of Service. WhatsApp Web API is not responsible for any consequences arising from such actions.

4. Prohibited Uses

You are strictly prohibited from using the Service for:

• Spamming, unsolicited messaging, or bulk messaging not authorized by recipients.
• Sending fraudulent, illegal, abusive, or harassing messages.
• Engaging in activities that violate WhatsApp's policies or applicable laws.
• Using automation or AI-driven interactions that violate WhatsApp's terms.

Violation of these terms may result in immediate termination of your access to the Service.

5. No Liability for Downtime or Bugs

We strive to maintain a reliable and stable service, but we do not guarantee that the platform will be free from bugs, interruptions, or downtime. We are not liable for any service disruptions, errors, or damages resulting from technical issues, maintenance, or third-party limitations.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, express or implied. We make no guarantees regarding uptime, functionality, or the ability to use WhatsApp Web without interruptions or account bans.

7. Limitation of Liability

To the maximum extent permitted by law, WhatsApp Web API is not responsible for:

• Any direct, indirect, incidental, or consequential damages arising from the use of our Service.
• Loss of business, revenue, data, or reputation due to WhatsApp account restrictions or suspensions.
• Any third-party actions, including but not limited to WhatsApp Inc.'s enforcement of its policies.

Your use of the Service is entirely at your own risk.

8. Indemnification

You agree to indemnify and hold harmless WhatsApp Web API, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the Service.
• Violations of WhatsApp's Terms of Service.
• Any legal disputes related to your use of WhatsApp Web through our platform.

9. Service Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, if you violate these Terms or if we believe your usage poses a risk to our platform or business.

10. Refund Policy

All subscription payments are non-refundable. By purchasing a subscription, you agree that no refunds will be provided, regardless of usage, cancellation, or account suspension. If you choose to discontinue the Service, you must cancel your subscription before the next billing cycle to avoid further charges.

11. Privacy Notice

We take your privacy seriously and implement strong security measures to protect your data.

• No Data Collection: We do not collect, store, or share any personal data from our users.
• Encryption: All communications and messages processed through our platform are fully encrypted. We do not have access to the content of your messages.
• Cookies and Tracking: We do not use tracking technologies, cookies, or analytics that store personally identifiable information.
• Third-Party Services: If you integrate our platform with third-party services, their privacy policies will apply, and we are not responsible for their data practices.
• Security Measures: We take industry-standard measures to ensure data security, but users are responsible for securing their accounts and API keys.

By using our Service, you acknowledge and accept our Privacy Notice.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after modifications constitutes acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Switzerland. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in Switzerland.

14. Contact Information

For any questions regarding these Terms, please contact us at support@whatsappwebapi.com.